Help with Email

Current Email systems:

The official Email for Students is Webmail

• Webmail guide

The official Email for Employees is MS Exchange

• Outlook Web Access guide
• Outlook Tutorial and Training guide

Other Employee Email: Groupwise

• Groupwise reference guide
• Groupwise interactive tutorial

You can change your password for either at http://password.brandonu.ca

• See password change help

Employee Email use on Mobile phones is as follows:

• For MS Exchange accounts, set your mobile’s email account to use an exchange connection if possible.
• Fully synchronized Groupwise on Blackberry requires a corporate phone and license
• Groupwise on iPhone requires purchase of the GWMail app (and GWCal)
• any other groupwise usage requires selecting the “basic web interface” checkbox

To install the Microsoft Outlook Exchange local client on your computer:

• First of all you must have Microsoft Office installed
• then Open Uninstall programs by going to Start>Control Panel>Uninstall a Program
• Select Microsoft Office in the list
• Choose “Change” at the top
• Choose “Add or Remove Features” & then continue
• Click the triangle beside Microsoft Outlook and “Run all from My computer”
• Click continue
• When the program is finished Microsoft Outlook should be installed and visible within your All Programs list.

Outdated Email Programs:

If you are using another email client it is possible that your email isn’t being saved on our network server and is therefore more susceptible to being lost through a system failure on your computer.