Phone System

Features of the Meridian telephone

 

• Explanation of each phone button
• Call forward
• Call hold
• Call transfer
• Call waiting
• Conference calls (on-campus)
• Hear voice mail
• Last number redial
• On-hook dialing
• Private consultation
• Ring again (on-campus)
• Send voice mail (on-campus)
• Speed call

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Call forward

 

To program the phone so calls to your number are routed to another line:

1. Do not lift the handset (no dial tone).
2. Press .
3. Dial the 3-digit number to which calls should be routed (on-campus only).
4. Press again. An arrow in the display next to the button will light to indicate that calls are now being forwarded.

To cancel call forwarding:

• Press . The arrow in the display next to the button will disappear to indicate that calls are no longer being forwarded.

To re-activate call forwarding to the same number:

• Press twice.

Explanation of each phone button

List of phone features

Call hold

To place a call on hold, during which the caller can neither speak to you nor hear you:

1. While a call is in progress, press . An arrow in the display next to will flash to indicate that the call is on hold.
2. Press to resume the call.

To listen to a caller while they are on hold:

1. While a call is on hold, replace the handset in the phone cradle.
2. Press .
3. Pick up the handset to resume the call.

Explanation of each phone button

List of phone features

Call transfer

To connect an incoming call to another line (on-campus only):

1. Press to transfer the call to another line and disconnect your line OR press to connect to another line and remain connected.
2. Dial the number (if no answer, busy or misdial, press the flashing to return to the original caller).
3. Announce the call to the new party.
4. Press or .
5. Replace the handset or press .

Explanation of each phone button

List of phone features

Call waiting

To receive an incoming phone call while you are talking to another caller:

1. A short buzz will be heard to notify you that another call is waiting at the switchboard.
2. Terminate the current call by pressing .
3. Replace the handset.
4. The phone will ring with the new call.

Explanation of each phone button

List of phone features

Conference calls (on-campus)

To have more than one party participate in a call:

1. While a call is in progress, press .
2. Dial the 3-digit phone number of the party to add to the conference (if no answer, busy or misdial, press the flashing to return to the original caller).
3. Announce the conference to the new party.
4. Press .
5. Repeat these steps for each person to be added to the conference call.

Explanation of each phone button

List of phone features

Hear voice mail

To listen to new or existing voice mail:

1. The voice mail indicator lights to indicate the presence of new voice mail.
2. Select a free line.
3. Press or dial extension (727-7400 if dialed from off-campus).
4. When prompted for your mailbox number, press or type your 3-digit phone number (if checking voice mail away from your phone). Then enter your password and press .
5. When finished listening to voice mail, replace the handset or press .

Voice mail commands

Explanation of each phone button

List of phone features

Last number redial

To redial the most recently dialed number on your phone (regardless of whether you connected to it successfully or not):

1. Lift the handset.
2. Press once.

OR

1. Do not lift the handset.
2. Press twice.
3. Lift the handset when you hear the dialed number pick up.

Explanation of each phone button

List of phone features

On-hook dialing

To dial a number without the lifting the handset:

1. Press once and wait for dial tone.
2. Dial the number.
3. Lift the handset when ringing starts.
4. If the line is busy, press to disconnect the call OR press and to have the phone notify you when the dialed number is free (on-campus numbers only).

Explanation of each phone button

List of phone features

Private consultation

To consult privately with another party while a call is in progress:

1. Press OR (if no answer, busy or misdial, press the flashing to return to the original caller).
2. Dial the number of the party you wish to consult privately.
3. Complete the call.
4. Press the flashing to return to the original caller.

Explanation of each phone button

List of phone features

Ring again (on-campus)

To be notified when an on-campus call for which you received a busy signal becomes available:

1. When a dialed number produces a busy signal, press . An arrow in the display next to the button will light to indicate that ring-again notification is active.
2. Replace the handset or press .

When the busy line becomes available, the phone will produce a short buzz. To connect to the line:

1. Select a free line.
2. Press to dial the previously busy line.

To cancel notification when the busy line becomes available:

Press . The arrow in the display next to the button will disappear to indicate that notification has been cancelled.

Explanation of each phone button

List of phone features

Send voice mail

To deposit voice mail for an on-campus party:

1. Select a free line.
2. Dial the express messaging extension (727-7401 if dialed from off-campus).
3. When prompted for the mailbox number into which voice mail should be placed, type the 3-digit phone number.
4. After recording the voice mail, replace the handset or press .

Voice mail commands

Explanation of each phone button

List of phone features

Speed call

To program a commonly dialed off-campus number into one of the ten available speed calls:

1. Do not lift the handset (no dial tone).
2. Press .
3. Press one of the ten digits ( through ) on the phone to assign the speed call to that digit.
4. Dial the complete phone number for the speed call (including the prefix for outside calls and for long-distance calls).
5. Press again to complete speed call programming.

To dial a programmed speed call number:

1. Select a free line.
2. Press plus the digit to which the speed call was programmed.

Explanation of each phone button

List of phone features

Explanation of each phone button

	Voice mail indicator (no new mail)
	Voice mail indicator (new mail waiting)
	Call hold: Places a call on hold, during which the caller can neither speak to you nor hear you
	Line release: Terminates a call
	Line select (number is your extension)
	Dial voice mailbox: Dials the number of the Meridian voice mail system so you can check voice mail
	Speed call: Simplifies dialing of commonly used off-campus phone numbers
	Ring again: Provides notification when an on-campus number for which you received a busy signal becomes available
	Call forward: Re-routes calls to your phone number to another on-campus line
	Conference calls: Connects more than one on-campus party to a single common phone call
	Unprogrammed button (no function)
	Pound key: Signifies the end of a string of numbers typed in the voice mail system

List of phone features

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