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IT Helpdesk

Main Floor
John E. Robbins Library
270 - 18th Street
Brandon, MB
R7A 6A9

Phone: (204) 571-8500
Email: helpdesk@brandonu.ca

Webmail Guide


How to use Webmail

Table of Contents

  1. Opening Webmail
  2. Setting the Timeout
  3. Creating a Sent folder or Outbox
  4. Creating a New Message
  5. Attaching a File
  6. Adding To an Address Book
  7. Deleting Emails
  8. Printing Emails
  9. Saving a Received Attachment
  10. Logging Out of Webmail
  11. Adding Auto Reply
  12. Creating Email Rules



1. Opening Webmail

  • Double Click the Internet Explorer icon on the desktop (screen).
  • Go to the BU home page (www.brandonu.ca) and click on the Webmail link under the BU Tools area on the right hand side of the page
  • Enter your Novell login username and password in the appropriate fields, click OK
  • To view your e-mail; if you are not already in the Folders screen, click Folders then click INBOX.

  • Only 30 messages will show on the screen at a time. If you have more than 30 messages, press the Previous or Next button to move backwards or forwards through your mail.

  • In the Folders screen (click on Folders), towards the bottom of the page there is an area called Mailbox Used:

  • This tells you how much space you have used on your e-mail account. You should keep a close watch on this number. If your mailbox gets full, then you will not be able to receive any more e-mail. To keep control of your mailbox, delete old INBOX messages, and old OUTBOX messages

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2. Setting the Timeout


To set the Timeout time of your e-mail account:

  • Click on Preferences
  • Find the section marked General Settings
  • On the line that reads Timeout:, type in 30 for the number of minutes before timeout (or any other number within the hour)
  • Scroll down towards the bottom of the screen and click Apply.

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3. Creating a Sent Folder or Outbox

While in Webmail:

  • Click the Folders link near the top left of the page.
  • Click on the Create Folder button near the bottom left of the page.
  • Type a name for the folder (we usually use the word “Sent” without quotations) and then click apply.
  • Go to the Options link at the top.
  • Scroll down to “Sent folder” which is under the Appearance section.
  • Change it from Disable to Sent. (or whatever name you typed earlier). Then click Apply.
  • All messages you send from webmail should now be saved into that folder.

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4. Creating a New Message

To make a new message:

  • Click on Compose at the top of the screen
  • In the To: field, type the address of the person you are sending a message to, or click on search and find the address from the address book
  • In the Subject: field, type in a title for your message.
  • Type your message in the Message: area
  • When you are finished typing your message click on the Send button and the message will send automatically.

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5. Attaching a File

To attach/send a file:

  • Follow the steps above for composing a new message, but do not send the message yet.
  • Click on the Browse button towards the bottom of the screen.
  • Assuming the file you want to attach is on your N: drive, browse to your staff or student account (the N: drive), and find the file that you would like to attach.
  • When the file is selected, click the Open button
  • The path and file name will show up in the Add File: box.
  • Click the Attach button and your attached file will show up on the Attachments: line, with a checkbox beside the path and file name
  • Click the Send button, and your message and attachment will be sent.

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6. Adding to an Address Book

To add names to the address book:

  • Click on Address Book
  • Click the Add button.
  • Fill in the information that you need (first name, last name, & e-mail address)
  • Towards the bottom of the screen, click Apply

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7. Deleting E-Mails


To delete e-mails:

  • In the folders screen (click on Folders).
  • Click on INBOX or OUTBOX, depending on where you would like to delete messages from.
  • Select the messages you would like to delete by placing a checkmark in the box beside the message.
  • Towards the bottom of the screen, click on the Quick Delete button.

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8. Printing E-Mails

To Print an e-mail, open up the message you want to print, click on File > Print > choose your print settings (all the pages, or only a few pages) > Click OK.

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9. Saving a Received Attachment


To save an attachment:

  • When you receive an attachment and go to open it, a box will come up and ask if you want to open the attachment from the current location, or if you want to save the attachment first. Save the attachment first.
  • To save the attachment, follow the same directions as when saving a file from any other program. The “How to Save” directions are above, start at the step “Where it reads Save in: “, and save it to a folder of your choice on your n: drive.
  • Once you have your attachment saved, you may open the attachment by going to My Computer > your n: drive > the folder you saved it in > double click the file and it should open.

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10. Logging out of Webmail


To log out of Webmail click on Log out at the top of the page.

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11. Adding Auto Reply


To add auto reply:

  • In webmail click on Options at the top of the page, and then click on Mailbox Management
  • Scroll down to where it says Auto-reply/Vacation Message
  • Type your message in the text box, then click the check box beside Enabled.
  • When you want to disable the message just uncheck the box beside Enabled.
  • Then scroll down and hit Apply at the bottom of the page.

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12. Creating E-Mail Rules


To create e-mail rules:

  • Login to Webmail (on the Brandon University Home page, click the Webmail link above the Brandon University banner)
  • If you would like new messages to go into different folders when they arrive, first create the folder, and then create a rule to move new email to that folder.

To create a folder:

  • Click the Folders link
  • Click the Create Folder button
  • Type a folder name in the Create Folder field, example: type Student News
  • Select where you want the folder created. In this example the folder is created in the top directory, so your username is selected
  • The folder Type is Mailbox
  • Click the Apply button and the folder will be created

To create an email rule:

  • Click the Options link
  • Click the Rules link
  • There are 4 types of rules to choose from:
    - Move To, allows you to move messages to a folder
    - CC To, allows you to carbon copy messages to another email address
    - Delete, allows you to delete incoming messages
    - Forward To, allows you to forward messages to another email address

Example rule- to create a rule to move messages sent by the Student News Email List (bu_students@brandonu.ca) to the folder Student News:

  • Click the Move To button
  • In the field “If”, select “To” (if you want to move messages from a particular person, then you would choose “From” at this step)
  • In the field “Contains”, type bu_students@brandonu.ca
  • In the “Move to” section, select “Student News” (the folder previously created in the example under “To create a folder”)
  • Click the Apply button
  • You will see your rule listed on the Rules page
  • If the rule is not correct, use the Delete link to remove the rule, and then recreate it

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