Whitelisting E-Mail Guide

Definition – A whitelist is a list of e-mail addresses or domain names from which an e-mail blocking program will allow messages to be received.

Note: This is the opposite of a blacklist – which is a list of addresses that a network can use to filter out undesireable traffic such as spam.

To begin, open Outlook and follow the steps below.

Or view these steps as a shockwave flash video

1. While in your mail Click Actions.
2. Choose Junk E-mail.
3. Click on Junk E-mail Options
4. Choose the Safe Senders tab in the Junk E-mail window that appeared.
5. Click Add
   
   
   
6. Type in @brandonu.ca
7. Click OK
   
   
   
8. Click Apply
9. Click OK
   
   
   

You have now set Outlook to prevent any email from an address which ends in @brandonu.ca being filtered as junk-mail.

You should now repeat these steps using the phrase @listserve.brandonu.ca in step 6 to prevent any of the campus messages sent to bu_admin@listserve.brandonu.ca from getting filtered as junk-mail.

This same process can be used to prevent their email addresses from getting filtered by outlook. For example, if you notice some email from friends/colleagues going into the junk-mail folder which shouldn’t be there you can simply put in the entire email address of the person in step 6.