{"id":115,"date":"2011-05-10T11:59:09","date_gmt":"2011-05-10T16:59:09","guid":{"rendered":"http:\/\/mancini.brandonu.ca\/helpdesk\/?page_id=115"},"modified":"2022-05-16T15:30:29","modified_gmt":"2022-05-16T20:30:29","slug":"webmail-guide","status":"publish","type":"page","link":"https:\/\/www.brandonu.ca\/helpdesk\/webmail-guide\/","title":{"rendered":"Webmail Guide"},"content":{"rendered":"<p>&nbsp;<\/p>\n<p><a name=\"top\"><\/a><\/p>\n<h2>How to use Webmail<\/h2>\n<p><a name=\"top\"><\/a><\/p>\n<p>As of August 2015, student email has been moved to Office 365. All messages will only be delivered to your Office 365 account.<\/p>\n<p><a name=\"top\"><\/a><\/p>\n<h3>Table of Contents<\/h3>\n<ol>\n<li><a href=\"#open\">Opening Webmail<\/a><\/li>\n<li><a href=\"#365\">Setting up Office 365<\/a><\/li>\n<li><a href=\"#forward\">Setting up Forwarding<\/a><\/li>\n<li><a href=\"#phone\">Getting messages through your Phone<\/a><\/li>\n<li><a href=\"#outbox\">Logging Out of Webmail<\/a><\/li>\n<\/ol>\n<p><a name=\"open\"><\/a><\/p>\n<h3>1. Opening Webmail<\/h3>\n<p>&nbsp;<\/p>\n<ul>\n<li>Double Click the Internet Explorer icon on the desktop.<\/li>\n<li>Go to the BU home page (www.brandonu.ca) and click on the Webmail link\u00a0in the upper right corner of the page<\/li>\n<li>Enter your BU\u00a0login username and password in the appropriate fields, click OK<\/li>\n<\/ul>\n<p><a href=\"#top\">Back to top<\/a><\/p>\n<p><a name=\"365\"><\/a><\/p>\n<h3>2. Setting\u00a0up Office 365<\/h3>\n<p>&nbsp;<\/p>\n<p>To set\u00a0up your office 365 access:<\/p>\n<ul>\n<li>In the upper left click \u201cOffice 365\u201d.<\/li>\n<li>On the right click &#8220;Install Office apps&#8221;<\/li>\n<li><a href=\"https:\/\/www.brandonu.ca\/helpdesk\/files\/2018\/05\/office365-install.jpg\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.brandonu.ca\/helpdesk\/files\/2018\/05\/office365-install.jpg\" alt=\"\" class=\"alignleft wp-image-930 size-full\" width=\"1024\" height=\"357\" srcset=\"https:\/\/www.brandonu.ca\/helpdesk\/files\/2018\/05\/office365-install.jpg 1024w, https:\/\/www.brandonu.ca\/helpdesk\/files\/2018\/05\/office365-install-300x105.jpg 300w, https:\/\/www.brandonu.ca\/helpdesk\/files\/2018\/05\/office365-install-768x268.jpg 768w, https:\/\/www.brandonu.ca\/helpdesk\/files\/2018\/05\/office365-install-180x63.jpg 180w, https:\/\/www.brandonu.ca\/helpdesk\/files\/2018\/05\/office365-install-250x87.jpg 250w, https:\/\/www.brandonu.ca\/helpdesk\/files\/2018\/05\/office365-install-640x223.jpg 640w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/li>\n<li>When prompted, click the link titled &#8220;Start -&gt;&#8221;<\/li>\n<li>When prompted, uncheck the Bing and MSN boxes if you wish to keep your search and homepage settings, and click &#8220;Install Now&#8221; (optional) If you don&#8217;t wish to have the program installed, you can navigate back to mail.<\/li>\n<li><a href=\"https:\/\/www.brandonu.ca\/helpdesk\/files\/2011\/05\/Step2.jpg\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.brandonu.ca\/helpdesk\/files\/2011\/05\/Step2-300x151.jpg\" alt=\"Step2\" class=\"alignnone size-medium wp-image-720\" width=\"300\" height=\"151\" srcset=\"https:\/\/www.brandonu.ca\/helpdesk\/files\/2011\/05\/Step2-300x151.jpg 300w, https:\/\/www.brandonu.ca\/helpdesk\/files\/2011\/05\/Step2-1024x517.jpg 1024w, https:\/\/www.brandonu.ca\/helpdesk\/files\/2011\/05\/Step2-640x323.jpg 640w, https:\/\/www.brandonu.ca\/helpdesk\/files\/2011\/05\/Step2-250x126.jpg 250w, https:\/\/www.brandonu.ca\/helpdesk\/files\/2011\/05\/Step2-800x400.jpg 800w, https:\/\/www.brandonu.ca\/helpdesk\/files\/2011\/05\/Step2.jpg 1216w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><\/li>\n<li>The office 365 install file will be downloaded, open and run it:<\/li>\n<li><a href=\"https:\/\/www.brandonu.ca\/helpdesk\/files\/2011\/05\/Step3.jpg\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.brandonu.ca\/helpdesk\/files\/2011\/05\/Step3-271x300.jpg\" alt=\"Step3\" class=\"alignnone size-medium wp-image-721\" width=\"271\" height=\"300\" srcset=\"https:\/\/www.brandonu.ca\/helpdesk\/files\/2011\/05\/Step3-271x300.jpg 271w, https:\/\/www.brandonu.ca\/helpdesk\/files\/2011\/05\/Step3-250x277.jpg 250w, https:\/\/www.brandonu.ca\/helpdesk\/files\/2011\/05\/Step3.jpg 606w\" sizes=\"auto, (max-width: 271px) 100vw, 271px\" \/><\/a> <a href=\"https:\/\/www.brandonu.ca\/helpdesk\/files\/2011\/05\/Step4.jpg\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.brandonu.ca\/helpdesk\/files\/2011\/05\/Step4-300x228.jpg\" alt=\"Step4\" class=\"alignnone size-medium wp-image-722\" width=\"300\" height=\"228\" srcset=\"https:\/\/www.brandonu.ca\/helpdesk\/files\/2011\/05\/Step4-300x228.jpg 300w, https:\/\/www.brandonu.ca\/helpdesk\/files\/2011\/05\/Step4-250x190.jpg 250w, https:\/\/www.brandonu.ca\/helpdesk\/files\/2011\/05\/Step4.jpg 414w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><\/li>\n<li>On the following screen click &#8220;Next&#8221;<\/li>\n<li>Choose &#8220;Use recommended settings and click &#8220;Accept&#8221;<\/li>\n<li>Click &#8220;Next&#8221; again<\/li>\n<li>Choose a theme if you wish, and click &#8220;Next&#8221;<\/li>\n<li>If you would like a quick tour of Office 365 choose &#8220;Take a look&#8221;, otherwise choose &#8220;No, thanks&#8221;<\/li>\n<li>Office 365 will finish set up and return you to the Office 365 home page<\/li>\n<li>To navigate to your mail from this page choose the Menu button in the upper left, and select &#8220;Outlook&#8221; from the menu that opens up<\/li>\n<li><a href=\"https:\/\/www.brandonu.ca\/helpdesk\/files\/2018\/05\/office365outlook.jpg\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.brandonu.ca\/helpdesk\/files\/2018\/05\/office365outlook.jpg\" alt=\"\" class=\"alignleft wp-image-929 size-full\" width=\"1242\" height=\"472\" srcset=\"https:\/\/www.brandonu.ca\/helpdesk\/files\/2018\/05\/office365outlook.jpg 1242w, https:\/\/www.brandonu.ca\/helpdesk\/files\/2018\/05\/office365outlook-300x114.jpg 300w, https:\/\/www.brandonu.ca\/helpdesk\/files\/2018\/05\/office365outlook-768x292.jpg 768w, https:\/\/www.brandonu.ca\/helpdesk\/files\/2018\/05\/office365outlook-1024x389.jpg 1024w, https:\/\/www.brandonu.ca\/helpdesk\/files\/2018\/05\/office365outlook-180x68.jpg 180w, https:\/\/www.brandonu.ca\/helpdesk\/files\/2018\/05\/office365outlook-250x95.jpg 250w, https:\/\/www.brandonu.ca\/helpdesk\/files\/2018\/05\/office365outlook-640x243.jpg 640w\" sizes=\"auto, (max-width: 1242px) 100vw, 1242px\" \/><\/a><\/li>\n<\/ul>\n<ul>\n<li><\/li>\n<\/ul>\n<p><a href=\"#top\">Back to top<\/a><\/p>\n<p><strong><\/strong><\/p>\n<p><a name=\"forward\"><\/a><\/p>\n<h3>3.\u00a0Setting up forwarding<\/h3>\n<p>&nbsp;<\/p>\n<p>While in webmail:<\/p>\n<ul>\n<li>Open the gear menu in the upper right and select &#8220;Mail&#8221; from the popup menu<\/li>\n<li><a href=\"https:\/\/www.brandonu.ca\/helpdesk\/files\/2011\/05\/365mail.jpg\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.brandonu.ca\/helpdesk\/files\/2011\/05\/365mail-300x227.jpg\" alt=\"\" class=\"alignnone wp-image-873 size-medium\" width=\"300\" height=\"227\" srcset=\"https:\/\/www.brandonu.ca\/helpdesk\/files\/2011\/05\/365mail-300x227.jpg 300w, https:\/\/www.brandonu.ca\/helpdesk\/files\/2011\/05\/365mail-768x582.jpg 768w, https:\/\/www.brandonu.ca\/helpdesk\/files\/2011\/05\/365mail-1024x775.jpg 1024w, https:\/\/www.brandonu.ca\/helpdesk\/files\/2011\/05\/365mail-180x136.jpg 180w, https:\/\/www.brandonu.ca\/helpdesk\/files\/2011\/05\/365mail-250x189.jpg 250w, https:\/\/www.brandonu.ca\/helpdesk\/files\/2011\/05\/365mail-640x485.jpg 640w, https:\/\/www.brandonu.ca\/helpdesk\/files\/2011\/05\/365mail.jpg 1145w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><\/li>\n<li>In the options menu select &#8220;Forwarding&#8221;<\/li>\n<li>Check the box that reads &#8220;start forwarding&#8221;<\/li>\n<li>Enter the email address to forward messages to<\/li>\n<li>If you want to keep a copy of emails in your BU email inbox as well check the box that reads &#8220;Keep a copy of forwarded messages&#8221;<\/li>\n<li>Click\u00a0&#8220;Save&#8221;.<\/li>\n<li><a href=\"https:\/\/www.brandonu.ca\/helpdesk\/files\/2011\/05\/Forwarding-2.jpg\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.brandonu.ca\/helpdesk\/files\/2011\/05\/Forwarding-2-271x300.jpg\" alt=\"Forwarding - 2\" class=\"alignnone size-medium wp-image-727\" width=\"271\" height=\"300\" srcset=\"https:\/\/www.brandonu.ca\/helpdesk\/files\/2011\/05\/Forwarding-2-271x300.jpg 271w, https:\/\/www.brandonu.ca\/helpdesk\/files\/2011\/05\/Forwarding-2-250x277.jpg 250w, https:\/\/www.brandonu.ca\/helpdesk\/files\/2011\/05\/Forwarding-2-640x708.jpg 640w, https:\/\/www.brandonu.ca\/helpdesk\/files\/2011\/05\/Forwarding-2.jpg 692w\" sizes=\"auto, (max-width: 271px) 100vw, 271px\" \/><\/a><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><a href=\"#top\">Back to top<\/a><br \/>\n<a name=\"forward\"><\/a><\/p>\n<h3><\/h3>\n<p><a name=\"phone\"><\/a><\/p>\n<h3>4.\u00a0Getting messages through your Phone<\/h3>\n<p>For connecting with an Activesync\/Exchange connection enter the following information:<\/p>\n<ul>\n<li>Connection type: Exchange or activesync<\/li>\n<li>Server: outlook.office365.com<\/li>\n<li>use SSL<\/li>\n<li>Domain\\Username: \\&#x79;&#111;u&#x72;&#x55;&#115;e&#x72;&#110;a&#x6d;&#x65;&#64;b&#x72;&#97;n&#x64;&#x6f;&#110;u&#x2e;&#x63;&#97;<\/li>\n<li>or on iphone leave the domain empty, and enter your username (email address) and password<\/li>\n<\/ul>\n<p id=\"isPasted\">Devices that support Modern Authentication:<\/p>\n<ul type=\"disc\">\n<li>Outlook 2013 and newer<\/li>\n<li>iOS 11 and newer<\/li>\n<li>Outlook for Mac 2016 and newer<\/li>\n<li>Gmail app on Android<\/li>\n<\/ul>\n<p>If you are using an unsupported mobile device install the Outlook Mobile App<\/p>\n<ul type=\"circle\">\n<li><a href=\"https:\/\/www.microsoft.com\/en-ca\/microsoft-365\/outlook-mobile-for-android-and-ios\">Download Microsoft Outlook for Android and iOS Devices<\/a><\/li>\n<\/ul>\n<p id=\"isPasted\">Here are some links for you to find out what versions of software you are running:<\/p>\n<ul type=\"disc\">\n<li><a href=\"https:\/\/support.microsoft.com\/en-us\/office\/what-version-of-outlook-do-i-have-b3a9568c-edb5-42b9-9825-d48d82b2257c#:~:text=You%20can%20often%20find%20the,will%20look%20something%20like%20this.\">Outlook for Windows, macOS, iOS, and Android<\/a><\/li>\n<li><a href=\"https:\/\/support.apple.com\/en-ca\/HT201685\">iOS Version<\/a><\/li>\n<li><a href=\"https:\/\/support.google.com\/android\/answer\/7680439?hl=en\">Android Version<\/a><\/li>\n<\/ul>\n<p>If you have a problem getting your email setup as an activesync connection you can still use POP or IMAP to connect. Follow the steps below.<\/p>\n<p>While in webmail:<strong><\/strong><\/p>\n<ul>\n<li>Open the gear menu in the upper right and select &#8220;Mail&#8221; from the popup menu<\/li>\n<li><strong><a href=\"https:\/\/www.brandonu.ca\/helpdesk\/files\/2011\/05\/365mail.jpg\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.brandonu.ca\/helpdesk\/files\/2011\/05\/365mail-300x227.jpg\" alt=\"\" class=\"wp-image-873 size-medium alignnone\" width=\"300\" height=\"227\" srcset=\"https:\/\/www.brandonu.ca\/helpdesk\/files\/2011\/05\/365mail-300x227.jpg 300w, https:\/\/www.brandonu.ca\/helpdesk\/files\/2011\/05\/365mail-768x582.jpg 768w, https:\/\/www.brandonu.ca\/helpdesk\/files\/2011\/05\/365mail-1024x775.jpg 1024w, https:\/\/www.brandonu.ca\/helpdesk\/files\/2011\/05\/365mail-180x136.jpg 180w, https:\/\/www.brandonu.ca\/helpdesk\/files\/2011\/05\/365mail-250x189.jpg 250w, https:\/\/www.brandonu.ca\/helpdesk\/files\/2011\/05\/365mail-640x485.jpg 640w, https:\/\/www.brandonu.ca\/helpdesk\/files\/2011\/05\/365mail.jpg 1145w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><\/strong><\/li>\n<li>Select &#8220;Pop and IMAP&#8221; from the options menu<\/li>\n<li>The settings needed to connect your phone and other devices through POP, IMAP, and Exchange\/Activesync are displayed on this page.<\/li>\n<li><a href=\"https:\/\/www.brandonu.ca\/helpdesk\/files\/2011\/05\/Phone-Access.jpg\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.brandonu.ca\/helpdesk\/files\/2011\/05\/Phone-Access-300x284.jpg\" alt=\"Phone Access\" class=\"alignnone size-medium wp-image-730\" width=\"300\" height=\"284\" srcset=\"https:\/\/www.brandonu.ca\/helpdesk\/files\/2011\/05\/Phone-Access-300x284.jpg 300w, https:\/\/www.brandonu.ca\/helpdesk\/files\/2011\/05\/Phone-Access-250x237.jpg 250w, https:\/\/www.brandonu.ca\/helpdesk\/files\/2011\/05\/Phone-Access-640x606.jpg 640w, https:\/\/www.brandonu.ca\/helpdesk\/files\/2011\/05\/Phone-Access.jpg 770w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><strong><a href=\"#top\">Back to top<\/a><\/strong><\/p>\n<p><a name=\"outbox\"><\/a><\/p>\n<h3>5.\u00a0Logging out of Webmail<\/h3>\n<p>While in Webmail:<\/p>\n<ul>\n<li>Click the person shaped button\u00a0near the top right of the page.<\/li>\n<li>Click on\u00a0&#8220;Sign out&#8221;<\/li>\n<li><a href=\"https:\/\/www.brandonu.ca\/helpdesk\/files\/2011\/05\/Logout.jpg\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.brandonu.ca\/helpdesk\/files\/2011\/05\/Logout-300x258.jpg\" alt=\"Logout\" class=\"alignnone size-medium wp-image-724\" width=\"300\" height=\"258\" srcset=\"https:\/\/www.brandonu.ca\/helpdesk\/files\/2011\/05\/Logout-300x258.jpg 300w, https:\/\/www.brandonu.ca\/helpdesk\/files\/2011\/05\/Logout-250x215.jpg 250w, https:\/\/www.brandonu.ca\/helpdesk\/files\/2011\/05\/Logout.jpg 544w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><\/li>\n<\/ul>\n<p><a href=\"#top\">Back to top<\/a><\/p>\n<p><a name=\"migrate\"><\/a><\/p>\n<h3><\/h3>\n","protected":false},"excerpt":{"rendered":"<p>&nbsp; How to use Webmail As of August 2015, student email has been moved to Office 365. All messages will only be delivered to your Office 365 account. Table of Contents Opening Webmail Setting up Office 365 Setting up Forwarding Getting messages through your Phone Logging Out of Webmail 1. Opening Webmail &nbsp; Double Click [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-115","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.brandonu.ca\/helpdesk\/wp-json\/wp\/v2\/pages\/115","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.brandonu.ca\/helpdesk\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.brandonu.ca\/helpdesk\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.brandonu.ca\/helpdesk\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.brandonu.ca\/helpdesk\/wp-json\/wp\/v2\/comments?post=115"}],"version-history":[{"count":28,"href":"https:\/\/www.brandonu.ca\/helpdesk\/wp-json\/wp\/v2\/pages\/115\/revisions"}],"predecessor-version":[{"id":1636,"href":"https:\/\/www.brandonu.ca\/helpdesk\/wp-json\/wp\/v2\/pages\/115\/revisions\/1636"}],"wp:attachment":[{"href":"https:\/\/www.brandonu.ca\/helpdesk\/wp-json\/wp\/v2\/media?parent=115"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}