{"id":1323,"date":"2020-03-12T16:33:13","date_gmt":"2020-03-12T21:33:13","guid":{"rendered":"https:\/\/www.brandonu.ca\/helpdesk\/?page_id=1323"},"modified":"2025-02-18T15:57:18","modified_gmt":"2025-02-18T21:57:18","slug":"bu-vpn","status":"publish","type":"page","link":"https:\/\/www.brandonu.ca\/helpdesk\/staff\/working-from-home\/bu-vpn\/","title":{"rendered":"BU VPN"},"content":{"rendered":"<p>BU campus resources are protected by a security firewall, which blocks access to many work resources from off campus. For users with a BU name and password though, a VPN connection can be used to identify yourself to the firewall and get access to those resources. If you have a work laptop you normally access your mapped drives and other work services from, you can have the same access from home as you do on campus by installing and running the FortiClient VPN tool below. For those wishing to access their work desktop from home, you first need to install the FortiClient VPN tool below to authenticate to the firewall and then follow <a href=\"https:\/\/www.brandonu.ca\/helpdesk\/staff\/working-from-home\/remote-desktop-setup\/\">these steps<\/a> to use remote desktop to connect securely to your work desktop.<\/p>\n<h2>FortiClient Setup<\/h2>\n<p>Prerequisites for FortiClient VPN 7.4<\/p>\n<ul>\n<li>Windows Version &#8211; Windows 10 or 11\u00a0 (64-bit)<\/li>\n<li>Mac Version &#8211; macOS Ventura (version 13) or higher<\/li>\n<\/ul>\n<p><span>Download FortiClient from <a href=\"https:\/\/www.fortinet.com\/support\/product-downloads\">https:\/\/www.fortinet.com\/support\/product-downloads<\/a><\/span><\/p>\n<p><span>Scroll down the screen to the \u201cFortiClient VPN-only\u201d section and choose the download for your operating system (Windows or MacOS). Ensure the program title is stated as &#8220;<strong>FortiClient VPN-only<\/strong>&#8220;, <strong>don&#8217;t<\/strong> download any other versions of FortiClient-named programs listed on the page.<br \/>\n<\/span><\/p>\n<img decoding=\"async\" data-id=\"13070033840\" class=\"fr-fic fr-fil fr-dib\" src=\"https:\/\/attachment.freshservice.com\/inline\/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MTMwNzAwMzM4NDAsImRvbWFpbiI6ImJyYW51LmZyZXNoc2VydmljZS5jb20iLCJ0eXBlIjoxfQ.rkXs3ADW9wgLtU65XMTJmtjvbpV3CZpX3cAFVxCaLOw\" \/>\n<p><span>Save the download then install the program, clicking through the prompts until finished<\/span><\/p>\n<p>The FortiClient website maybe overloaded from time to time. If you are unable to download the software, you can download an older version of the software from our website. It is still preferred to download directly from FortiClient as they will have the most current version available to you.<\/p>\n<p><a href=\"https:\/\/brandonuniversity.sharepoint.com\/:f:\/s\/BUITServices\/EvpZV_udL11FjVEJPVDHgXQBIufEAb7l-WSbu9o-EQERxQ?e=VeYQCy\">Download for Windows\/Mac\/Linux<\/a><\/p>\n<p><strong><span>Open\/Launch FortiClient:<\/span><\/strong><\/p>\n<p><span>For windows users, double click the FortiClient Shield icon on the desktop.<\/span><\/p>\n<img decoding=\"async\" data-id=\"13070033315\" class=\"fr-fic fr-fil fr-dib\" src=\"https:\/\/attachment.freshservice.com\/inline\/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MTMwNzAwMzMzMTUsImRvbWFpbiI6ImJyYW51LmZyZXNoc2VydmljZS5jb20iLCJ0eXBlIjoxfQ.9GxPy3ZX5zLQ1ZqF5_82dHpM2lDwZiqnZZveSPjar0E\" \/>\n<p><span>You can also access the program through the program menu.<br \/>\n<\/span><\/p>\n<p><span>For mac users, an icon that looks like a gray and white shield should show towards the top right-hand side of the screen.\u00a0 If you hover your mouse over it, it should show text indicating it is FortiClient.\u00a0 You can also look for FortiClient in the Launch Pad.<\/span><\/p>\n<img decoding=\"async\" data-id=\"13070036899\" class=\"fr-fic fr-fil fr-dib\" src=\"https:\/\/attachment.freshservice.com\/inline\/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MTMwNzAwMzY4OTksImRvbWFpbiI6ImJyYW51LmZyZXNoc2VydmljZS5jb20iLCJ0eXBlIjoxfQ.faEWg2Wm97CnscvOXNyppFiQGtna2-7hMr4BXJfZlGY\" \/>\n<p><span>Accept the license agreement, and click \u201cConfigure VPN\u201d<\/span><\/p>\n<p><span>\u00a0<\/span><\/p>\n<p><span><\/span><strong><span>New VPN Connection<\/span><\/strong><\/p>\n<p><span>VPN: <strong>SSL-VPN<\/strong><\/span><\/p>\n<p><span>Connection Name: <strong>buvpn<\/strong><\/span><\/p>\n<p>Description: <b>buvpn<\/b><\/p>\n<p><span>Remote Gateway: <strong>buvpn.brandonu.ca<\/strong><\/span><\/p>\n<p><span>Leave Customize port <strong>c<\/strong><strong>hecked <\/strong>with port number 443<\/span><\/p>\n<p><span>Client Certificate: None<\/span><\/p>\n<p><span>Authentication: <strong>Prompt on Login<\/strong><\/span><\/p>\n<p><span>Click <strong>Save<\/strong><\/span><\/p>\n<p><strong><img decoding=\"async\" data-id=\"13070033414\" class=\"fr-fic fr-fil fr-dib\" src=\"https:\/\/attachment.freshservice.com\/inline\/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MTMwNzAwMzM0MTQsImRvbWFpbiI6ImJyYW51LmZyZXNoc2VydmljZS5jb20iLCJ0eXBlIjoxfQ.mj_uRz4dsEQIpGuMzjqwGpPjLZZLGxWP6JQG55fefww\" \/><\/strong><\/p>\n<p><span><\/span>At the login screen type in your BU username and your BU password<\/p>\n<img decoding=\"async\" src=\"https:\/\/attachment.freshservice.com\/inline\/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MTMwMTk5NTMyMjYsImRvbWFpbiI6ImJyYW51LmZyZXNoc2VydmljZS5jb20iLCJ0eXBlIjoxfQ.4b6YYdDG1ZV5_Y4Qj056rVGkh4uNbdqZ86kEo3R7nvM\" data-fileid=\"13019953226\" class=\"fr-fic fr-dii\" \/>\n<p><span>In the username field, type <strong>your bu username<\/strong><\/span><\/p>\n<p><span>In the password field, type <strong>your bu password<\/strong><\/span><\/p>\n<p><span>Click <strong>Connect<\/strong><\/span><\/p>\n<p><span>\u00a0<\/span><span>***if you have trouble connecting you can try adding <strong>bu-ad\\<\/strong> before your username (bu-ad\\username)<\/span><\/p>\n<p><span>Once connected, you will get a screen similar to the one below.\u00a0 You can minimize the screen while you are working. <\/span><\/p>\n<img decoding=\"async\" data-id=\"13070036807\" class=\"fr-fic fr-fil fr-dib\" src=\"https:\/\/attachment.freshservice.com\/inline\/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MTMwNzAwMzY4MDcsImRvbWFpbiI6ImJyYW51LmZyZXNoc2VydmljZS5jb20iLCJ0eXBlIjoxfQ.i-KIA33RR_asCY5CUsr2reK5B0ktfojZ1E0ldr_7qM4\" \/>\n<p><span>With FortiClient connected, you should be able to access network resources that require authentication, like SPSS (if you have it installed on your computer) or other sites like workforce.brandonu.ca<\/span><\/p>\n<p><span>To Disconnect, click the <strong>Disconnect<\/strong> button<\/span><\/p>\n<p>If the BUVPN client starts to cause problems like losing connection a lot:<\/p>\n<ol>\n<li>Shutdown and restart the computer<\/li>\n<li>Uninstall FortiClient reboot and reinstall FortiClient<\/li>\n<li>Run a disk cleanup utility like \u201cDisk Cleanup\u201d on Windows to remove temporary files created and left behind by FortiClient<\/li>\n<\/ol>\n<p>&nbsp;<\/p>\n<p><em>There are some library resources that are not recommended to be accessed via the VPN. If you are having trouble accessing certain library resources please try accessing them without connecting the VPN.<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>BU campus resources are protected by a security firewall, which blocks access to many work resources from off campus. For users with a BU name and password though, a VPN connection can be used to identify yourself to the firewall and get access to those resources. If you have a work laptop you normally access [&hellip;]<\/p>\n","protected":false},"author":59,"featured_media":0,"parent":1318,"menu_order":1,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1323","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.brandonu.ca\/helpdesk\/wp-json\/wp\/v2\/pages\/1323","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.brandonu.ca\/helpdesk\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.brandonu.ca\/helpdesk\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.brandonu.ca\/helpdesk\/wp-json\/wp\/v2\/users\/59"}],"replies":[{"embeddable":true,"href":"https:\/\/www.brandonu.ca\/helpdesk\/wp-json\/wp\/v2\/comments?post=1323"}],"version-history":[{"count":17,"href":"https:\/\/www.brandonu.ca\/helpdesk\/wp-json\/wp\/v2\/pages\/1323\/revisions"}],"predecessor-version":[{"id":1775,"href":"https:\/\/www.brandonu.ca\/helpdesk\/wp-json\/wp\/v2\/pages\/1323\/revisions\/1775"}],"up":[{"embeddable":true,"href":"https:\/\/www.brandonu.ca\/helpdesk\/wp-json\/wp\/v2\/pages\/1318"}],"wp:attachment":[{"href":"https:\/\/www.brandonu.ca\/helpdesk\/wp-json\/wp\/v2\/media?parent=1323"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}