{"id":1428,"date":"2020-08-27T11:04:17","date_gmt":"2020-08-27T16:04:17","guid":{"rendered":"https:\/\/www.brandonu.ca\/helpdesk\/?page_id=1428"},"modified":"2020-08-27T11:20:26","modified_gmt":"2020-08-27T16:20:26","slug":"online-learning","status":"publish","type":"page","link":"https:\/\/www.brandonu.ca\/helpdesk\/students\/online-learning\/","title":{"rendered":"Online learning"},"content":{"rendered":"<h3>You\u2019ll need basic technology for learning online<\/h3>\n<p>You\u2019ll want to have a laptop or desktop computer to support your learning. A webcam and headset\/speakers and microphone is ideal for synchronous learning activities. While a smartphone or tablet is a good workaround for videoconferencing access, these devices don\u2019t work as well for completing assignments.<\/p>\n<ul>\n<li><a href=\"https:\/\/www.brandonu.ca\/helpdesk\/students\/online-learning\/basic-technology-requirements-for-online-learning\/\">Basic technology requirements<\/a><\/li>\n<\/ul>\n<p>High-speed internet is important for videoconferencing activities. A minimum speed of 4 mbps is recommended. You can check and verify the speed of your home internet connection at websites such as <em><a href=\"https:\/\/www.speedtest.net\/\">speedtest.net<\/a> or <a href=\"https:\/\/fast.com\/\">fast.com<\/a><\/em><\/p>\n<h3>You can access printers and the internet at BU<\/h3>\n<p>The Convergys Lab in the John E. Robbins Library will have a limited number of computer workstations available in the Fall. This is also where you will have access to a printer. To ensure social distancing, you will be able to book these workstations, and printer times, by making an appointment. Appointment booking will be available at the end of August, from the <a href=\"https:\/\/www.brandonu.ca\/library\/\">library homepage<\/a>.<\/p>\n<p>Wireless internet access will be available from the main floor of the John E. Robbins Library (also by appointment), or in the lower level of Harvest Hall (drop-in and social distancing rules apply).<\/p>\n<p>If you are unable to obtain needed IT resources due to financial hardship or other accessibility need, you should reach out to Student Services. A limited number of laptops are available through the<span>\u00a0<\/span><a href=\"https:\/\/www.brandonu.ca\/student-services\/student-emergency-funding-loans\/\">BU Laptop Loan Program<\/a>.<span>\u00a0<\/span><\/p>\n<h3>You\u2019ll be working in new ways<\/h3>\n<p>Some of you have done online learning before, while this is new to others. Your instructors will be using different technologies to deliver your courses. Some of the common platforms include:<\/p>\n<ul>\n<li><span><\/span><strong>Moodle<span>\u00a0<\/span><\/strong>\u00bb<span>\u00a0<\/span><a href=\"https:\/\/libguides.brandonu.ca\/moodles\">Link to Moodle Guide for Students<\/a><\/li>\n<li><span><\/span><strong>Microsoft Teams<span>\u00a0<\/span><\/strong>\u00bb<span>\u00a0<\/span><a href=\"https:\/\/www.brandonu.ca\/helpdesk\/students\/im-a-new-student\/ms-teams-at-brandon-university\/\">Quick Guide to Getting Started with Microsoft Teams<\/a><\/li>\n<li><span><\/span><strong>Zoom \u00bb<span>\u00a0<\/span><\/strong><a href=\"https:\/\/www.brandonu.ca\/helpdesk\/staff\/working-from-home\/bu-zoom-usage\/\">Quick Guide to Getting Started with Zoom<\/a><\/li>\n<\/ul>\n<p>Online learning platforms are a form of social media, and with all social media, privacy and security needs to be considered. We have developed a<span>\u00a0<\/span><a href=\"https:\/\/www.brandonu.ca\/its\/files\/2020\/06\/BU_OnlineTeachingPrivacyPoints.pdf\">short guide on privacy and security<\/a><span>\u00a0<\/span>when using online teaching and learning technologies.<\/p>\n<h3>Some things stay the same<\/h3>\n<p>Our number one question <em>every Fall<\/em> is \u201c<a href=\"https:\/\/www.brandonu.ca\/helpdesk\/help-with-passwords\/\">Where do I change my password?<\/a> \u201d You can do this online.<\/p>\n<p>IT Security is important to help protect you information and that of your fellow students. Review the<span>\u00a0<\/span><a href=\"https:\/\/www.brandonu.ca\/helpdesk\/it-security\/\">IT Security page<\/a><span>\u00a0<\/span>for best practices on working securely.<span>\u00a0<\/span>\u00a0\u00a0\u00a0\u00a0\u00a0<span>\u00a0<\/span><\/p>\n<h3>We are here to help you<\/h3>\n<p>The entire team at BU is passionate about student success. We want to help you make the most of your time at university. If you are running into difficulties, there are a number of ways to get support.<\/p>\n<ul>\n<li><span><\/span>Contact the<span>\u00a0<\/span><a href=\"https:\/\/www.brandonu.ca\/helpdesk\/\">IT Helpdesk<\/a><span>\u00a0<\/span>if you need technical assistance \u2013 we are operating virtually, but you can connect with us through the ticket, system, email or phone.<\/li>\n<li><span><\/span>Contact<span>\u00a0<\/span><a href=\"https:\/\/www.brandonu.ca\/student-services\/\">Student Services<\/a><span>\u00a0<\/span>if you need other assistance with your time at university \u2013 Student Services is also operating virtually, but are available and ready to take your questions. Live chat services will also be launched this fall.<\/li>\n<li>Contact <a href=\"http:\/\/www.busu.ca\/\">BUSU<\/a> for information about their student government services including the Health and Dental Plan and the Food Security Program.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>You\u2019ll need basic technology for learning online You\u2019ll want to have a laptop or desktop computer to support your learning. A webcam and headset\/speakers and microphone is ideal for synchronous learning activities. While a smartphone or tablet is a good workaround for videoconferencing access, these devices don\u2019t work as well for completing assignments. Basic technology [&hellip;]<\/p>\n","protected":false},"author":447,"featured_media":0,"parent":19,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1428","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.brandonu.ca\/helpdesk\/wp-json\/wp\/v2\/pages\/1428","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.brandonu.ca\/helpdesk\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.brandonu.ca\/helpdesk\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.brandonu.ca\/helpdesk\/wp-json\/wp\/v2\/users\/447"}],"replies":[{"embeddable":true,"href":"https:\/\/www.brandonu.ca\/helpdesk\/wp-json\/wp\/v2\/comments?post=1428"}],"version-history":[{"count":4,"href":"https:\/\/www.brandonu.ca\/helpdesk\/wp-json\/wp\/v2\/pages\/1428\/revisions"}],"predecessor-version":[{"id":1440,"href":"https:\/\/www.brandonu.ca\/helpdesk\/wp-json\/wp\/v2\/pages\/1428\/revisions\/1440"}],"up":[{"embeddable":true,"href":"https:\/\/www.brandonu.ca\/helpdesk\/wp-json\/wp\/v2\/pages\/19"}],"wp:attachment":[{"href":"https:\/\/www.brandonu.ca\/helpdesk\/wp-json\/wp\/v2\/media?parent=1428"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}