{"id":427,"date":"2012-06-07T13:36:22","date_gmt":"2012-06-07T18:36:22","guid":{"rendered":"http:\/\/mancini.brandonu.ca\/helpdesk\/?page_id=427"},"modified":"2020-11-12T15:02:48","modified_gmt":"2020-11-12T21:02:48","slug":"phone-system","status":"publish","type":"page","link":"https:\/\/www.brandonu.ca\/helpdesk\/phone-system\/","title":{"rendered":"Phone System"},"content":{"rendered":"<p><a name=\"top\"><\/a><\/p>\n<h3>Features of the Meridian telephone<\/h3>\n<ul>\n<li><a href=\"#buttons\">Explanation of each phone button<\/a><\/li>\n<li><a href=\"#callforward\">Call forward<\/a><\/li>\n<li><a href=\"#callhold\">Call hold<\/a><\/li>\n<li><a href=\"#calltransfer\">Call transfer<\/a><\/li>\n<li><a href=\"#callwait\">Call waiting<\/a><\/li>\n<li><a href=\"#conference\">Conference calls (on-campus)<\/a><\/li>\n<li><a href=\"#voicemail\">Hear voice mail<\/a><\/li>\n<li><a href=\"#redial\">Last number redial<\/a><\/li>\n<li><a href=\"#onhook\">On-hook dialling<\/a><\/li>\n<li><a href=\"#consult\">Private consultation<\/a><\/li>\n<li><a href=\"#ringagain\">Ring again (on-campus)<\/a><\/li>\n<li><a href=\"#sendmail\">Send voice mail (on-campus)<\/a><\/li>\n<li><a href=\"#speedcall\">Speed call<\/a><\/li>\n<\/ul>\n<p><a href=\"https:\/\/www.brandonu.ca\/helpdesk\/voicemail-phone-systems\/\">Return to the main telephone help menu<\/a><\/p>\n<p><a name=\"callforward\"><\/a><\/p>\n<h3>Call forward<\/h3>\n<p><a name=\"callforward\"><\/a><\/p>\n<p>&nbsp;<\/p>\n<p><a name=\"callforward\"><\/a><\/p>\n<p>To <strong>program<\/strong> the phone so calls to your number are routed to another line:<\/p>\n<ol>\n<li>Do not lift the handset (no dial tone).<\/li>\n<li>Press <img decoding=\"async\" alt=\"\" src=\"https:\/\/www.brandonu.ca\/helpdesk\/files\/2012\/06\/forward.gif\" \/>.<\/li>\n<li>Dial the 3-digit number to which calls should be routed (on-campus only).<\/li>\n<li>Press <img loading=\"lazy\" decoding=\"async\" alt=\"FORWARD\" src=\"https:\/\/www.brandonu.ca\/helpdesk\/files\/2012\/06\/forward.gif\" align=\"top\" height=\"22\" width=\"58\" \/> again. An arrow in the display next to the button will light to indicate that calls are now being forwarded.<\/li>\n<\/ol>\n<p>To <strong>cancel<\/strong> call forwarding:<\/p>\n<ul>\n<li>Press <img loading=\"lazy\" decoding=\"async\" alt=\"FORWARD\" src=\"https:\/\/www.brandonu.ca\/helpdesk\/files\/2012\/06\/forward.gif\" align=\"top\" height=\"22\" width=\"58\" \/>. The arrow in the display next to the button will disappear to indicate that calls are no longer being forwarded.<\/li>\n<\/ul>\n<p>To <strong>re-activate<\/strong> call forwarding to the same number:<\/p>\n<ul>\n<li>Press <img loading=\"lazy\" decoding=\"async\" alt=\"FORWARD\" src=\"https:\/\/www.brandonu.ca\/helpdesk\/files\/2012\/06\/forward.gif\" align=\"top\" height=\"22\" width=\"58\" \/> twice.<\/li>\n<\/ul>\n<p><a href=\"#buttons\"><img loading=\"lazy\" decoding=\"async\" alt=\"*\" src=\"https:\/\/www.brandonu.ca\/helpdesk\/files\/2012\/06\/question.gif\" align=\"top\" border=\"0\" height=\"32\" width=\"24\" \/> Explanation of each phone button<\/a><\/p>\n<p><a href=\"#top\"><img loading=\"lazy\" decoding=\"async\" alt=\"*\" src=\"https:\/\/www.brandonu.ca\/helpdesk\/files\/2012\/06\/phone02.gif\" align=\"top\" border=\"0\" height=\"27\" width=\"32\" \/> List of phone features<\/a><\/p>\n<h3><a name=\"callhold\"><\/a>Call hold<\/h3>\n<p>To place a call on hold, during which the caller can neither speak to you nor hear you:<\/p>\n<ol>\n<li>While a call is in progress, press <img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.brandonu.ca\/helpdesk\/files\/2012\/06\/hold.gif\" alt=\"hold\" class=\"alignnone size-full wp-image-794\" height=\"22\" width=\"58\" \/>. An arrow in the display next to <img loading=\"lazy\" decoding=\"async\" alt=\"LINE\" src=\"https:\/\/www.brandonu.ca\/helpdesk\/files\/2012\/06\/line.gif\" align=\"top\" height=\"22\" width=\"58\" \/>will flash to indicate that the call is on hold.<\/li>\n<li>Press <img loading=\"lazy\" decoding=\"async\" alt=\"LINE\" src=\"https:\/\/www.brandonu.ca\/helpdesk\/files\/2012\/06\/line.gif\" align=\"top\" height=\"22\" width=\"58\" \/> to resume the call.<\/li>\n<\/ol>\n<p>To <strong>listen<\/strong> to a caller while they are on hold:<\/p>\n<ol>\n<li>While a call is on hold, replace the handset in the phone cradle.<\/li>\n<li>Press <img loading=\"lazy\" decoding=\"async\" alt=\"LINE\" src=\"https:\/\/www.brandonu.ca\/helpdesk\/files\/2012\/06\/line.gif\" align=\"top\" height=\"22\" width=\"58\" \/>.<\/li>\n<li>Pick up the handset to resume the call.<\/li>\n<\/ol>\n<p><a href=\"#buttons\"><img loading=\"lazy\" decoding=\"async\" alt=\"*\" src=\"https:\/\/www.brandonu.ca\/helpdesk\/files\/2012\/06\/question.gif\" align=\"top\" border=\"0\" height=\"32\" width=\"24\" \/> Explanation of each phone button<\/a><\/p>\n<p><a href=\"#top\"><img loading=\"lazy\" decoding=\"async\" alt=\"*\" src=\"https:\/\/www.brandonu.ca\/helpdesk\/files\/2012\/06\/phone02.gif\" align=\"top\" border=\"0\" height=\"27\" width=\"32\" \/> List of phone features<\/a><\/p>\n<h3><a name=\"calltransfer\"><\/a>Call transfer<\/h3>\n<p>To connect an incoming call to another line (on-campus only):<\/p>\n<ol>\n<li>Press <img loading=\"lazy\" decoding=\"async\" alt=\"TRANSFER\" src=\"https:\/\/www.brandonu.ca\/helpdesk\/files\/2012\/06\/transfer.gif\" align=\"top\" height=\"22\" width=\"58\" \/> to transfer the call to another line and disconnect your line <strong>OR<\/strong> press <img loading=\"lazy\" decoding=\"async\" alt=\"CONFERENCE\" src=\"https:\/\/www.brandonu.ca\/helpdesk\/files\/2012\/06\/confer.gif\" align=\"top\" height=\"22\" width=\"58\" \/>to connect to another line and remain connected.<\/li>\n<li>Dial the number (if no answer, busy or misdial, press the flashing <img loading=\"lazy\" decoding=\"async\" alt=\"LINE\" src=\"https:\/\/www.brandonu.ca\/helpdesk\/files\/2012\/06\/line.gif\" align=\"top\" height=\"22\" width=\"58\" \/>to return to the original caller).<\/li>\n<li>Announce the call to the new party.<\/li>\n<li>Press <img loading=\"lazy\" decoding=\"async\" alt=\"TRANFER\" src=\"https:\/\/www.brandonu.ca\/helpdesk\/files\/2012\/06\/transfer.gif\" align=\"top\" height=\"22\" width=\"58\" \/> or <img loading=\"lazy\" decoding=\"async\" alt=\"CONFERENCE\" src=\"https:\/\/www.brandonu.ca\/helpdesk\/files\/2012\/06\/confer.gif\" align=\"top\" height=\"22\" width=\"58\" \/>.<\/li>\n<li>Replace the handset or press <img loading=\"lazy\" decoding=\"async\" alt=\"RLS\" src=\"https:\/\/www.brandonu.ca\/helpdesk\/files\/2012\/06\/rls.gif\" align=\"top\" height=\"22\" width=\"30\" \/>.<\/li>\n<\/ol>\n<p><a href=\"#buttons\"><img loading=\"lazy\" decoding=\"async\" alt=\"*\" src=\"https:\/\/www.brandonu.ca\/helpdesk\/files\/2012\/06\/question.gif\" align=\"top\" border=\"0\" height=\"32\" width=\"24\" \/> Explanation of each phone button<\/a><\/p>\n<p><a href=\"#top\"><img loading=\"lazy\" decoding=\"async\" alt=\"*\" src=\"https:\/\/www.brandonu.ca\/helpdesk\/files\/2012\/06\/phone02.gif\" align=\"top\" border=\"0\" height=\"27\" width=\"32\" \/> List of phone features<\/a><\/p>\n<h3><a name=\"callwait\"><\/a>Call waiting<\/h3>\n<p>To receive an incoming phone call while you are talking to another caller:<\/p>\n<ol>\n<li>A short buzz will be heard to notify you that another call is waiting at the switchboard.<\/li>\n<li>Terminate the current call by pressing <img loading=\"lazy\" decoding=\"async\" alt=\"RLS\" src=\"https:\/\/www.brandonu.ca\/helpdesk\/files\/2012\/06\/rls.gif\" align=\"top\" height=\"22\" width=\"30\" \/>.<\/li>\n<li>Replace the handset.<\/li>\n<li>The phone will ring with the new call.<\/li>\n<\/ol>\n<p><a href=\"#buttons\"><img loading=\"lazy\" decoding=\"async\" alt=\"*\" src=\"https:\/\/www.brandonu.ca\/helpdesk\/files\/2012\/06\/question.gif\" align=\"top\" border=\"0\" height=\"32\" width=\"24\" \/> Explanation of each phone button<\/a><\/p>\n<p><a href=\"#top\"><img loading=\"lazy\" decoding=\"async\" alt=\"*\" src=\"https:\/\/www.brandonu.ca\/helpdesk\/files\/2012\/06\/phone02.gif\" align=\"top\" border=\"0\" height=\"27\" width=\"32\" \/> List of phone features<\/a><\/p>\n<h3><a name=\"conference\"><\/a>Conference calls (on-campus)<\/h3>\n<p>To have more than one party participate in a call:<\/p>\n<ol>\n<li>While a call is in progress, press <img loading=\"lazy\" decoding=\"async\" alt=\"CONFERENCE\" src=\"https:\/\/www.brandonu.ca\/helpdesk\/files\/2012\/06\/confer.gif\" align=\"top\" height=\"22\" width=\"58\" \/>.<\/li>\n<li>Dial the 3-digit phone number of the party to add to the conference (if no answer, busy or misdial, press the flashing <img loading=\"lazy\" decoding=\"async\" alt=\"LINE\" src=\"https:\/\/www.brandonu.ca\/helpdesk\/files\/2012\/06\/line.gif\" align=\"top\" height=\"22\" width=\"58\" \/>to return to the original caller).<\/li>\n<li>Announce the conference to the new party.<\/li>\n<li>Press <img loading=\"lazy\" decoding=\"async\" alt=\"CONFERENCE\" src=\"https:\/\/www.brandonu.ca\/helpdesk\/files\/2012\/06\/confer.gif\" align=\"top\" height=\"22\" width=\"58\" \/>.<\/li>\n<li>Repeat these steps for each person to be added to the conference call.<\/li>\n<\/ol>\n<p><a href=\"#buttons\"><img loading=\"lazy\" decoding=\"async\" alt=\"*\" src=\"https:\/\/www.brandonu.ca\/helpdesk\/files\/2012\/06\/question.gif\" align=\"top\" border=\"0\" height=\"32\" width=\"24\" \/> Explanation of each phone button<\/a><\/p>\n<p><a href=\"#top\"><img loading=\"lazy\" decoding=\"async\" alt=\"*\" src=\"https:\/\/www.brandonu.ca\/helpdesk\/files\/2012\/06\/phone02.gif\" align=\"top\" border=\"0\" height=\"27\" width=\"32\" \/> List of phone features<\/a><\/p>\n<h3><a name=\"voicemail\"><\/a>Hear voice mail<\/h3>\n<p>To listen to new or existing voice mail:<\/p>\n<ol>\n<li>The voice mail indicator lights <img loading=\"lazy\" decoding=\"async\" alt=\"\" src=\"https:\/\/www.brandonu.ca\/helpdesk\/files\/2012\/06\/mail1.gif\" align=\"top\" height=\"45\" width=\"45\" \/>to indicate the presence of new voice mail.<\/li>\n<li>Select a free line.<\/li>\n<li>Press <img loading=\"lazy\" decoding=\"async\" alt=\"MESSAGE\" src=\"https:\/\/www.brandonu.ca\/helpdesk\/files\/2012\/06\/message.gif\" align=\"top\" height=\"22\" width=\"58\" \/> or dial extension <img loading=\"lazy\" decoding=\"async\" alt=\"4\" src=\"https:\/\/www.brandonu.ca\/helpdesk\/files\/2012\/06\/4.gif\" align=\"top\" height=\"32\" width=\"32\" \/><img loading=\"lazy\" decoding=\"async\" alt=\"0\" src=\"https:\/\/www.brandonu.ca\/helpdesk\/files\/2012\/06\/0.gif\" align=\"top\" height=\"32\" width=\"32\" \/><img loading=\"lazy\" decoding=\"async\" alt=\"0\" src=\"https:\/\/www.brandonu.ca\/helpdesk\/files\/2012\/06\/0.gif\" align=\"top\" height=\"32\" width=\"32\" \/>(727-7400 if dialled from off-campus).<\/li>\n<li>When prompted for your mailbox number, press <img loading=\"lazy\" decoding=\"async\" alt=\"#\" src=\"https:\/\/www.brandonu.ca\/helpdesk\/files\/2012\/06\/pound.gif\" align=\"top\" height=\"32\" width=\"32\" \/> or type your 3-digit phone number (if checking voice mail away from your phone). Then enter your password and press <img loading=\"lazy\" decoding=\"async\" alt=\"#\" src=\"https:\/\/www.brandonu.ca\/helpdesk\/files\/2012\/06\/pound.gif\" align=\"top\" height=\"32\" width=\"32\" \/>.<\/li>\n<li>When finished listening to voice mail, replace the handset or press <img loading=\"lazy\" decoding=\"async\" alt=\"RLS\" src=\"https:\/\/www.brandonu.ca\/helpdesk\/files\/2012\/06\/rls.gif\" align=\"top\" height=\"22\" width=\"30\" \/>.<\/li>\n<\/ol>\n<p><a href=\"voicemail.asp\"><img loading=\"lazy\" decoding=\"async\" alt=\"*\" src=\"https:\/\/www.brandonu.ca\/helpdesk\/files\/2012\/06\/voice.gif\" align=\"top\" border=\"0\" height=\"25\" width=\"29\" \/> Voice mail commands<\/a><\/p>\n<p><a href=\"#buttons\"><img loading=\"lazy\" decoding=\"async\" alt=\"*\" src=\"https:\/\/www.brandonu.ca\/helpdesk\/files\/2012\/06\/question.gif\" align=\"top\" border=\"0\" height=\"32\" width=\"24\" \/> Explanation of each phone button<\/a><\/p>\n<p><a href=\"#top\"><img loading=\"lazy\" decoding=\"async\" alt=\"*\" src=\"https:\/\/www.brandonu.ca\/helpdesk\/files\/2012\/06\/phone02.gif\" align=\"top\" border=\"0\" height=\"27\" width=\"32\" \/> List of phone features<\/a><\/p>\n<h3><a name=\"redial\"><\/a>Last number redial<\/h3>\n<p>To redial the most recently dialled number on your phone (regardless of whether you connected to it successfully or not):<\/p>\n<ol>\n<li>Lift the handset.<\/li>\n<li>Press <img loading=\"lazy\" decoding=\"async\" alt=\"LINE\" src=\"https:\/\/www.brandonu.ca\/helpdesk\/files\/2012\/06\/line.gif\" align=\"top\" height=\"22\" width=\"58\" \/> once.<\/li>\n<\/ol>\n<p>OR<\/p>\n<ol>\n<li>Do not lift the handset.<\/li>\n<li>Press <img loading=\"lazy\" decoding=\"async\" alt=\"LINE\" src=\"https:\/\/www.brandonu.ca\/helpdesk\/files\/2012\/06\/line.gif\" align=\"top\" height=\"22\" width=\"58\" \/>twice.<\/li>\n<li>Lift the handset when you hear the dialled number pick up.<\/li>\n<\/ol>\n<p><a href=\"#buttons\"><img loading=\"lazy\" decoding=\"async\" alt=\"*\" src=\"https:\/\/www.brandonu.ca\/helpdesk\/files\/2012\/06\/question.gif\" align=\"top\" border=\"0\" height=\"32\" width=\"24\" \/> Explanation of each phone button<\/a><\/p>\n<p><a href=\"#top\"><img loading=\"lazy\" decoding=\"async\" alt=\"*\" src=\"https:\/\/www.brandonu.ca\/helpdesk\/files\/2012\/06\/phone02.gif\" align=\"top\" border=\"0\" height=\"27\" width=\"32\" \/> List of phone features<\/a><\/p>\n<h3><a name=\"onhook\"><\/a>On-hook dialling<\/h3>\n<p>To dial a number without the lifting the handset:<\/p>\n<ol>\n<li>Press <img loading=\"lazy\" decoding=\"async\" alt=\"LINE\" src=\"https:\/\/www.brandonu.ca\/helpdesk\/files\/2012\/06\/line.gif\" align=\"top\" height=\"22\" width=\"58\" \/>once and wait for dial tone.<\/li>\n<li>Dial the number.<\/li>\n<li>Lift the handset when ringing starts.<\/li>\n<li>If the line is busy, press <img loading=\"lazy\" decoding=\"async\" alt=\"RLS\" src=\"https:\/\/www.brandonu.ca\/helpdesk\/files\/2012\/06\/rls.gif\" align=\"top\" height=\"22\" width=\"30\" \/> to disconnect the call <strong>OR<\/strong> press <img loading=\"lazy\" decoding=\"async\" alt=\"RING AGAIN\" src=\"https:\/\/www.brandonu.ca\/helpdesk\/files\/2012\/06\/ring.gif\" align=\"top\" height=\"22\" width=\"58\" \/> and <img loading=\"lazy\" decoding=\"async\" alt=\"RLS\" src=\"https:\/\/www.brandonu.ca\/helpdesk\/files\/2012\/06\/rls.gif\" align=\"top\" height=\"22\" width=\"30\" \/> to have the phone notify you when the dialled number is free (on-campus numbers only).<\/li>\n<\/ol>\n<p><a href=\"#buttons\"><img loading=\"lazy\" decoding=\"async\" alt=\"*\" src=\"https:\/\/www.brandonu.ca\/helpdesk\/files\/2012\/06\/question.gif\" align=\"top\" border=\"0\" height=\"32\" width=\"24\" \/> Explanation of each phone button<\/a><\/p>\n<p><a href=\"#top\"><img loading=\"lazy\" decoding=\"async\" alt=\"*\" src=\"https:\/\/www.brandonu.ca\/helpdesk\/files\/2012\/06\/phone02.gif\" align=\"top\" border=\"0\" height=\"27\" width=\"32\" \/> List of phone features<\/a><\/p>\n<h3><a name=\"consult\"><\/a>Private consultation<\/h3>\n<p>To consult privately with another party while a call is in progress:<\/p>\n<ol>\n<li>Press <img loading=\"lazy\" decoding=\"async\" alt=\"CONFERENCE\" src=\"https:\/\/www.brandonu.ca\/helpdesk\/files\/2012\/06\/confer.gif\" align=\"top\" height=\"22\" width=\"58\" \/> <strong>OR<\/strong> <img loading=\"lazy\" decoding=\"async\" alt=\"TRANSFER\" src=\"https:\/\/www.brandonu.ca\/helpdesk\/files\/2012\/06\/transfer.gif\" align=\"top\" height=\"22\" width=\"58\" \/> (if no answer, busy or misdial, press the flashing <img loading=\"lazy\" decoding=\"async\" alt=\"LINE\" src=\"https:\/\/www.brandonu.ca\/helpdesk\/files\/2012\/06\/line.gif\" align=\"top\" height=\"22\" width=\"58\" \/>to return to the original caller).<\/li>\n<li>Dial the number of the party you wish to consult privately.<\/li>\n<li>Complete the call.<\/li>\n<li>Press the flashing <img loading=\"lazy\" decoding=\"async\" alt=\"LINE\" src=\"https:\/\/www.brandonu.ca\/helpdesk\/files\/2012\/06\/line.gif\" align=\"top\" height=\"22\" width=\"58\" \/> to return to the original caller.<\/li>\n<\/ol>\n<p><a href=\"#buttons\"><img loading=\"lazy\" decoding=\"async\" alt=\"*\" src=\"https:\/\/www.brandonu.ca\/helpdesk\/files\/2012\/06\/question.gif\" align=\"top\" border=\"0\" height=\"32\" width=\"24\" \/> Explanation of each phone button<\/a><\/p>\n<p><a href=\"#top\"><img loading=\"lazy\" decoding=\"async\" alt=\"*\" src=\"https:\/\/www.brandonu.ca\/helpdesk\/files\/2012\/06\/phone02.gif\" align=\"top\" border=\"0\" height=\"27\" width=\"32\" \/> List of phone features<\/a><\/p>\n<h3><a name=\"ringagain\"><\/a>Ring again (on-campus)<\/h3>\n<p>To be notified when an on-campus call for which you received a busy signal becomes available:<\/p>\n<ol>\n<li>When a dialled number produces a busy signal, press <img loading=\"lazy\" decoding=\"async\" alt=\"RING AGAIN\" src=\"https:\/\/www.brandonu.ca\/helpdesk\/files\/2012\/06\/ring.gif\" align=\"top\" height=\"22\" width=\"58\" \/>. An arrow in the display next to the button will light to indicate that ring-again notification is active.<\/li>\n<li>Replace the handset or press <img loading=\"lazy\" decoding=\"async\" alt=\"RLS\" src=\"https:\/\/www.brandonu.ca\/helpdesk\/files\/2012\/06\/rls.gif\" align=\"top\" height=\"22\" width=\"30\" \/>.<\/li>\n<\/ol>\n<p>When the busy line becomes available, the phone will produce a short buzz. To connect to the line:<\/p>\n<ol>\n<li>Select a free line.<\/li>\n<li>Press <img loading=\"lazy\" decoding=\"async\" alt=\"RING AGAIN\" src=\"https:\/\/www.brandonu.ca\/helpdesk\/files\/2012\/06\/ring.gif\" align=\"top\" height=\"22\" width=\"58\" \/> to dial the previously busy line.<\/li>\n<\/ol>\n<p>To <strong>cancel<\/strong> notification when the busy line becomes available:<\/p>\n<p>Press <img loading=\"lazy\" decoding=\"async\" alt=\"RING AGAIN\" src=\"https:\/\/www.brandonu.ca\/helpdesk\/files\/2012\/06\/ring.gif\" align=\"top\" height=\"22\" width=\"58\" \/>. The arrow in the display next to the button will disappear to indicate that notification has been cancelled.<\/p>\n<p><a href=\"#buttons\"><img loading=\"lazy\" decoding=\"async\" alt=\"*\" src=\"https:\/\/www.brandonu.ca\/helpdesk\/files\/2012\/06\/question.gif\" align=\"top\" border=\"0\" height=\"32\" width=\"24\" \/> Explanation of each phone button<\/a><\/p>\n<p><a href=\"#top\"><img loading=\"lazy\" decoding=\"async\" alt=\"*\" src=\"https:\/\/www.brandonu.ca\/helpdesk\/files\/2012\/06\/phone02.gif\" align=\"top\" border=\"0\" height=\"27\" width=\"32\" \/> List of phone features<\/a><\/p>\n<h3><a name=\"sendmail\"><\/a>Send voice mail<\/h3>\n<p>To deposit voice mail for an on-campus party:<\/p>\n<ol>\n<li>Select a free line.<\/li>\n<li>Dial the express messaging extension <img loading=\"lazy\" decoding=\"async\" alt=\"4\" src=\"https:\/\/www.brandonu.ca\/helpdesk\/files\/2012\/06\/4.gif\" align=\"top\" height=\"32\" width=\"32\" \/><img loading=\"lazy\" decoding=\"async\" alt=\"0\" src=\"https:\/\/www.brandonu.ca\/helpdesk\/files\/2012\/06\/0.gif\" align=\"top\" height=\"32\" width=\"32\" \/><img loading=\"lazy\" decoding=\"async\" alt=\"1\" src=\"https:\/\/www.brandonu.ca\/helpdesk\/files\/2012\/06\/1.gif\" align=\"top\" height=\"32\" width=\"32\" \/>(727-7401 if dialled from off-campus).<\/li>\n<li>When prompted for the mailbox number into which voice mail should be placed, type the 3-digit phone number.<\/li>\n<li>After recording the voice mail, replace the handset or press <img loading=\"lazy\" decoding=\"async\" alt=\"RLS\" src=\"https:\/\/www.brandonu.ca\/helpdesk\/files\/2012\/06\/rls.gif\" align=\"top\" height=\"22\" width=\"30\" \/>.<\/li>\n<\/ol>\n<p><a href=\"voicemail.asp\"><img loading=\"lazy\" decoding=\"async\" alt=\"*\" src=\"https:\/\/www.brandonu.ca\/helpdesk\/files\/2012\/06\/voice.gif\" align=\"top\" border=\"0\" height=\"25\" width=\"29\" \/> Voice mail commands<\/a><\/p>\n<p><a href=\"#buttons\"><img loading=\"lazy\" decoding=\"async\" alt=\"*\" src=\"https:\/\/www.brandonu.ca\/helpdesk\/files\/2012\/06\/question.gif\" align=\"top\" border=\"0\" height=\"32\" width=\"24\" \/> Explanation of each phone button<\/a><\/p>\n<p><a href=\"#top\"><img loading=\"lazy\" decoding=\"async\" alt=\"*\" src=\"https:\/\/www.brandonu.ca\/helpdesk\/files\/2012\/06\/phone02.gif\" align=\"top\" border=\"0\" height=\"27\" width=\"32\" \/> List of phone features<\/a><\/p>\n<h3><a name=\"speedcall\"><\/a><br \/>\nSpeed call<\/h3>\n<p>To <strong>program<\/strong> a commonly dialled off-campus number into one of the ten available speed calls:<\/p>\n<ol>\n<li>Do not lift the handset (no dial tone).<\/li>\n<li>Press <img loading=\"lazy\" decoding=\"async\" alt=\"SPEED DIAL\" src=\"https:\/\/www.brandonu.ca\/helpdesk\/files\/2012\/06\/speed.gif\" align=\"top\" height=\"22\" width=\"58\" \/>.<\/li>\n<li>Press one of the ten digits (<img loading=\"lazy\" decoding=\"async\" alt=\"0\" src=\"https:\/\/www.brandonu.ca\/helpdesk\/files\/2012\/06\/0.gif\" align=\"top\" height=\"32\" width=\"32\" \/> through <img loading=\"lazy\" decoding=\"async\" alt=\"9\" src=\"https:\/\/www.brandonu.ca\/helpdesk\/files\/2012\/06\/9.gif\" align=\"top\" height=\"32\" width=\"32\" \/>) on the phone to assign the speed call to that digit.<\/li>\n<li>Dial the complete phone number for the speed call (including the prefix <img loading=\"lazy\" decoding=\"async\" alt=\"9\" src=\"https:\/\/www.brandonu.ca\/helpdesk\/files\/2012\/06\/9.gif\" align=\"top\" height=\"32\" width=\"32\" \/> for outside calls and <img loading=\"lazy\" decoding=\"async\" alt=\"1\" src=\"https:\/\/www.brandonu.ca\/helpdesk\/files\/2012\/06\/1.gif\" align=\"top\" height=\"32\" width=\"32\" \/><img loading=\"lazy\" decoding=\"async\" alt=\"2\" src=\"https:\/\/www.brandonu.ca\/helpdesk\/files\/2012\/06\/2.gif\" align=\"top\" height=\"32\" width=\"32\" \/><img loading=\"lazy\" decoding=\"async\" alt=\"0\" src=\"https:\/\/www.brandonu.ca\/helpdesk\/files\/2012\/06\/0.gif\" align=\"top\" height=\"32\" width=\"32\" \/><img loading=\"lazy\" decoding=\"async\" alt=\"4\" src=\"https:\/\/www.brandonu.ca\/helpdesk\/files\/2012\/06\/4.gif\" align=\"top\" height=\"32\" width=\"32\" \/>for long-distance calls).<\/li>\n<li>Press <img loading=\"lazy\" decoding=\"async\" alt=\"SPEED DIAL\" src=\"https:\/\/www.brandonu.ca\/helpdesk\/files\/2012\/06\/speed.gif\" align=\"top\" height=\"22\" width=\"58\" \/> again to complete speed call programming.<\/li>\n<\/ol>\n<p>To <strong>dial<\/strong> a programmed speed call number:<\/p>\n<ol>\n<li>Select a free line.<\/li>\n<li>Press <img loading=\"lazy\" decoding=\"async\" alt=\"SPEED DIAL\" src=\"https:\/\/www.brandonu.ca\/helpdesk\/files\/2012\/06\/speed.gif\" align=\"top\" height=\"22\" width=\"58\" \/> plus the digit to which the speed call was programmed.<\/li>\n<\/ol>\n<p><a href=\"#buttons\"><img loading=\"lazy\" decoding=\"async\" alt=\"*\" src=\"https:\/\/www.brandonu.ca\/helpdesk\/files\/2012\/06\/question.gif\" align=\"top\" border=\"0\" height=\"32\" width=\"24\" \/> Explanation of each phone button<\/a><\/p>\n<p><a href=\"#top\"><img loading=\"lazy\" decoding=\"async\" alt=\"*\" src=\"https:\/\/www.brandonu.ca\/helpdesk\/files\/2012\/06\/phone02.gif\" align=\"top\" border=\"0\" height=\"27\" width=\"32\" \/> List of phone features<\/a><\/p>\n<h3><a name=\"buttons\"><\/a>Explanation of each phone button<\/h3>\n<table border=\"2\">\n<tbody>\n<tr>\n<td><img loading=\"lazy\" decoding=\"async\" alt=\"Triangular red button\" src=\"https:\/\/www.brandonu.ca\/helpdesk\/files\/2012\/06\/mail2.gif\" align=\"bottom\" height=\"45\" width=\"45\" \/><\/td>\n<td>Voice mail indicator (no new mail)<\/td>\n<\/tr>\n<tr>\n<td><img loading=\"lazy\" decoding=\"async\" alt=\"Triangular red button (glowing)\" src=\"https:\/\/www.brandonu.ca\/helpdesk\/files\/2012\/06\/mail1.gif\" align=\"bottom\" height=\"45\" width=\"45\" \/><\/td>\n<td>Voice mail indicator (<a href=\"#voicemail\">new mail waiting<\/a>)<\/td>\n<\/tr>\n<tr>\n<td><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.brandonu.ca\/helpdesk\/files\/2012\/06\/hold.gif\" alt=\"hold\" class=\"alignnone size-full wp-image-794\" height=\"22\" width=\"58\" \/><\/td>\n<td><a href=\"#callhold\">Call hold<\/a>: Places a call on hold, during which the caller can neither speak to you nor hear you<\/td>\n<\/tr>\n<tr>\n<td><img loading=\"lazy\" decoding=\"async\" alt=\"RLS\" src=\"https:\/\/www.brandonu.ca\/helpdesk\/files\/2012\/06\/rls.gif\" align=\"bottom\" height=\"22\" width=\"30\" \/><\/td>\n<td>Line release: Terminates a call<\/td>\n<\/tr>\n<tr>\n<td><img loading=\"lazy\" decoding=\"async\" alt=\"LINE\" src=\"https:\/\/www.brandonu.ca\/helpdesk\/files\/2012\/06\/line.gif\" align=\"bottom\" height=\"22\" width=\"58\" \/><\/td>\n<td>Line select (number is your extension)<\/td>\n<\/tr>\n<tr>\n<td><img loading=\"lazy\" decoding=\"async\" alt=\"MESSAGE\" src=\"https:\/\/www.brandonu.ca\/helpdesk\/files\/2012\/06\/message.gif\" align=\"bottom\" height=\"22\" width=\"58\" \/><\/td>\n<td><a href=\"#voicemail\">Dial voice mailbox<\/a>: Dials the number of the Meridian voice mail system so you can check voice mail<\/td>\n<\/tr>\n<tr>\n<td><img loading=\"lazy\" decoding=\"async\" alt=\"SPEED CALL\" src=\"https:\/\/www.brandonu.ca\/helpdesk\/files\/2012\/06\/speed.gif\" align=\"bottom\" height=\"22\" width=\"58\" \/><\/td>\n<td><a href=\"#speedcall\">Speed call<\/a>: Simplifies dialling of commonly used off-campus phone numbers<\/td>\n<\/tr>\n<tr>\n<td><img loading=\"lazy\" decoding=\"async\" alt=\"RING AGAIN\" src=\"https:\/\/www.brandonu.ca\/helpdesk\/files\/2012\/06\/ring.gif\" align=\"bottom\" height=\"22\" width=\"58\" \/><\/td>\n<td><a href=\"#ringagain\">Ring again<\/a>: Provides notification when an on-campus number for which you received a busy signal becomes available<\/td>\n<\/tr>\n<tr>\n<td><img loading=\"lazy\" decoding=\"async\" alt=\"FORWARD\" src=\"https:\/\/www.brandonu.ca\/helpdesk\/files\/2012\/06\/forward.gif\" align=\"bottom\" height=\"22\" width=\"58\" \/><\/td>\n<td><a href=\"#callforward\">Call forward<\/a>: Re-routes calls to your phone number to another on-campus line<\/td>\n<\/tr>\n<tr>\n<td><img loading=\"lazy\" decoding=\"async\" alt=\"CONFERENCE\" src=\"https:\/\/www.brandonu.ca\/helpdesk\/files\/2012\/06\/confer.gif\" align=\"bottom\" height=\"22\" width=\"58\" \/><\/td>\n<td><a href=\"#conference\">Conference calls<\/a>: Connects more than one on-campus party to a single common phone call<\/td>\n<\/tr>\n<tr>\n<td><img loading=\"lazy\" decoding=\"async\" alt=\"(blank)\" src=\"https:\/\/www.brandonu.ca\/helpdesk\/files\/2012\/06\/blank.gif\" align=\"bottom\" height=\"22\" width=\"58\" \/><\/td>\n<td>Unprogrammed button (no function)<\/td>\n<\/tr>\n<tr>\n<td><img loading=\"lazy\" decoding=\"async\" alt=\"#\" src=\"https:\/\/www.brandonu.ca\/helpdesk\/files\/2012\/06\/pound.gif\" align=\"bottom\" height=\"32\" width=\"32\" \/><\/td>\n<td>Pound key: Signifies the end of a string of numbers typed in the voice mail system<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><a href=\"#top\"><img loading=\"lazy\" decoding=\"async\" alt=\"*\" src=\"https:\/\/www.brandonu.ca\/helpdesk\/files\/2012\/06\/phone02.gif\" align=\"top\" border=\"0\" height=\"27\" width=\"32\" \/> List of phone features<\/a><\/p>\n<p><a href=\"https:\/\/www.brandonu.ca\/helpdesk\/voicemail-phone-systems\/\">Return to the main telephone help menu<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Features of the Meridian telephone Explanation of each phone button Call forward Call hold Call transfer Call waiting Conference calls (on-campus) Hear voice mail Last number redial On-hook dialling Private consultation Ring again (on-campus) Send voice mail (on-campus) Speed call Return to the main telephone help menu Call forward &nbsp; To program the phone so [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-427","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.brandonu.ca\/helpdesk\/wp-json\/wp\/v2\/pages\/427","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.brandonu.ca\/helpdesk\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.brandonu.ca\/helpdesk\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.brandonu.ca\/helpdesk\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.brandonu.ca\/helpdesk\/wp-json\/wp\/v2\/comments?post=427"}],"version-history":[{"count":3,"href":"https:\/\/www.brandonu.ca\/helpdesk\/wp-json\/wp\/v2\/pages\/427\/revisions"}],"predecessor-version":[{"id":795,"href":"https:\/\/www.brandonu.ca\/helpdesk\/wp-json\/wp\/v2\/pages\/427\/revisions\/795"}],"wp:attachment":[{"href":"https:\/\/www.brandonu.ca\/helpdesk\/wp-json\/wp\/v2\/media?parent=427"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}