{"id":681,"date":"2015-01-08T13:57:38","date_gmt":"2015-01-08T19:57:38","guid":{"rendered":"https:\/\/www.brandonu.ca\/helpdesk\/?page_id=681"},"modified":"2026-07-02T09:46:47","modified_gmt":"2026-07-02T14:46:47","slug":"help-with-passwords","status":"publish","type":"page","link":"https:\/\/www.brandonu.ca\/helpdesk\/help-with-passwords\/","title":{"rendered":"Help with Passwords"},"content":{"rendered":"<p>All passwords must meet our <a href=\"https:\/\/www.brandonu.ca\/helpdesk\/help-with-passwords\/password-requirements\/\">password requirements<\/a>.<\/p>\n<h3>BU Password system:<\/h3>\n<p>Students, Staff, Alumni, &amp; Retirees are now able to manage their password through the Microsoft Office 365 portal which gives you additional features.<\/p>\n<p>We have created guides for each of the processes on our Helpdesk Solutions Portal. You can view them here:<\/p>\n<ul>\n<li>Password Reset setup <a href=\"https:\/\/helpdesk.brandonu.ca\/a\/solutions\/articles\/13000043301\">guide<\/a><\/li>\n<li>Password Reset <a href=\"https:\/\/helpdesk.brandonu.ca\/a\/solutions\/articles\/13000043364\">guide<\/a><\/li>\n<li>Password Change <a href=\"https:\/\/helpdesk.brandonu.ca\/a\/solutions\/articles\/13000043365\">guide<\/a><\/li>\n<li>BU Laptop Password Sync from Off Campus\n<ul>\n<li><a href=\"https:\/\/www.brandonu.ca\/helpdesk\/help-with-passwords\/bu-laptop-password-sync-from-off-campus\/\">https:\/\/www.brandonu.ca\/helpdesk\/staff\/password-reset\/bu-laptop-passwo\u2026-from-off-campus\/<\/a><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p>Or just access the tools directly at:<\/p>\n<ul>\n<li><a href=\"https:\/\/aka.ms\/ssprsetup\">Password Reset Setup<\/a> (you must complete this step in advance before using the Password Reset)<\/li>\n<li><a href=\"https:\/\/aka.ms\/sspr\">Password\u00a0 Reset<\/a> (if you forgot your password)<\/li>\n<li><a href=\"https:\/\/account.activedirectory.windowsazure.com\/ChangePassword.aspx\">Password Change<\/a> (when you know, but just want to change your password)<\/li>\n<\/ul>\n<p>Students also have access Multi-Factor Authentication (MFA), for more info refer to this support article: <a href=\"https:\/\/helpdesk.brandonu.ca\/support\/solutions\/articles\/13000064461-student-mfa-azure-mfa-\">Student MFA<\/a><\/p>\n<p>If you have a problem changing your password using these processes then you can\u00a0 still contact the Helpdesk for assistance.<\/p>\n<ul><\/ul>\n","protected":false},"excerpt":{"rendered":"<p>All passwords must meet our password requirements. BU Password system: Students, Staff, Alumni, &amp; Retirees are now able to manage their password through the Microsoft Office 365 portal which gives you additional features. We have created guides for each of the processes on our Helpdesk Solutions Portal. You can view them here: Password Reset setup [&hellip;]<\/p>\n","protected":false},"author":52,"featured_media":0,"parent":0,"menu_order":3,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-681","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.brandonu.ca\/helpdesk\/wp-json\/wp\/v2\/pages\/681","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.brandonu.ca\/helpdesk\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.brandonu.ca\/helpdesk\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.brandonu.ca\/helpdesk\/wp-json\/wp\/v2\/users\/52"}],"replies":[{"embeddable":true,"href":"https:\/\/www.brandonu.ca\/helpdesk\/wp-json\/wp\/v2\/comments?post=681"}],"version-history":[{"count":24,"href":"https:\/\/www.brandonu.ca\/helpdesk\/wp-json\/wp\/v2\/pages\/681\/revisions"}],"predecessor-version":[{"id":1803,"href":"https:\/\/www.brandonu.ca\/helpdesk\/wp-json\/wp\/v2\/pages\/681\/revisions\/1803"}],"wp:attachment":[{"href":"https:\/\/www.brandonu.ca\/helpdesk\/wp-json\/wp\/v2\/media?parent=681"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}