Residence Wireless Internet

How to Access Residence WiFi

Full Network Access – Choose Network “BU_Residence”

Personal Access Key Required – Would have been emailed to you. If you have not received one, contact HelpDesk 

Email helpdesk@brandonu.ca   Phone: 204-571-8500 

Limited Access Available Immediately – Choose Network “BU_ResVisitor”

(no password required – 90 min sess) 

Any personal routers or Ethernet connections will not work.

Trouble Shooting

The IT Helpdesk is your first point of contact for technology-related questions & problems. The IT Helpdesk assists users with BU-supported systems and technologies, and IT information and advice to BU students, faculty, and staff.

During the academic year, the IT HelpDesk is open 8:30 am – 8:00 pm M-Th, and 8:00 am – 4:30 pm Fridays. When students in residence encounter technical difficulties after hours, below are steps to help resolve during evenings and weekends.

Student troubleshoots

  1. Student encounters a technical issue.
  2. Student refers to HelpDesk Portal Solutions to self-assess and troubleshooting.

If urgent (related to time-sensitive academic activities), contact Residence Assistant for basic troubleshooting.