Member Experience Associate – Summer Student
Description
Position: Member Experience Associate - Summer Student
Location: Portage la Prairie, Gladstone, Neepawa, Austin or MacGregor
Calling all Summer Students! Gain hands on experience helping our members with their financial needs as a Member Experience Associate. You will be the first point of contact for our members, assisting them with various transactions such as deposits, withdrawals, bill payments and processing cheques. This is a great opportunity to learn more about the financial services industry!
What you’ll get to do:
- Build relationships with members in branch and deliver an outstanding member experience by meeting their initial needs and identifying future opportunities through money chats and so much more!
- Perform a juggling act balancing a friendly sales and service approach with demonstrated ability to proactively listen, identify opportunities to deepen member relationships and solve problems.
- Demonstrate your knowledge of technology through educating members on our alternate channels (online banking and mobile platforms) to deliver a memorable member experience.
- Act as a team player by contributing to team results through listening, spotting opportunities and partnering with other Stride team members to best meet our members financial needs.
- Continue to build a strong understanding of how Stride Credit Union assists in providing financial well-being to our members.
- Create a positive member experience by proactively taking ownership of resolving and preventing member banking issues.
What we’re looking for:
- Students or anyone 18+ who is looking for full time work this summer with potential for continued casual work after the summer.
- Exceptional people skills, with a focus on building relationships with our members.
- Someone who is a fan of teamwork and able to demonstrate team spirit every day.
- Experience and comfort with technology and sharing your knowledge with members.
- Previous cash-handling experience would be an asset.
Why join Stride Credit Union?
- We offer an engaging work environment where creativity and autonomy are valued.
- You’ll have the opportunity to develop valuable skills suited to the financial services industry
- We’ll ensure you are mentored by experienced financial services professionals
- You’ll receive a competitive compensation package
- The potential for future employment opportunities
If this sounds like something you are up for, we want to hear from you! Summer Student - Member Experience Associate | Stride Credit Union Opportunities This posting closes on Sunday, March 1st so please submit your resume by the deadline.