Case Manager
Manitoba Public Insurance
Posted: August 30, 2021
Expires: September 13, 2021
Expires: September 13, 2021
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Description
As the Case Manager, you will manage more complex off-work injury claims while acquiring the skills and abilities required to manage increasingly complex rehabilitation and return-to-work plans. In the role, you will investigate and evaluate claims situations, develop comprehensive rehabilitation plans, promote quality and cost-effective interventions and outcomes, proactively manage claims, and develop an understanding of recovery guidelines and overall ability to provide outstanding customer service.
Responsibilities:
- Maintain contact with claimants, meeting them at their home, in the hospital, or at their workplace.
- Assess claimants’ situations and conduct cost-benefit analysis to develop plans that balance the claimant’s and organizational needs.
- Facilitate workplace assessments and accommodations.
- Gather and assess medical information to determine entitlements.
- Work collaboratively with Health Care Services and seek professional advice when necessary.
- Work collaboratively with claimant’s rehabilitation team, seek support or assistance from more senior case managers and facilitate medical consultations as required.
- Develop knowledge of community resources and expertise in building relationships with community partners.
Qualifications:
- Degree in Psychology, Social Work, Medical Rehabilitation (Kinesiology or Athletic, Occupational, or Physical Therapy) or a related discipline.
- Degree in Business, Arts or related discipline.
- Certificate in Rehabilitation Case Management, Rehabilitation Benefit Administration, Disability Management Practitioner, or related case management discipline.
- Three years of case management experience, including one year experience in customer service in insurance.
As well as:
- Ability to identify, analyze, research, recommend, and implement effective solutions to a variety of situations.
- Ability to work effectively as part of a team.
- Ability to communicate effectively, orally and in writing, to clearly convey complex information in a concise and straightforward manner.
- Ability to work with a high levels of initiative.
- Candidates must be willing and able to travel within Manitoba.
- Candidates must have access to a personal vehicle.
- Candidates must have a valid driver’s licence.
Closing Date: September 12, 2021