Reporting Repairs

Please report any damages, new or preexisting to the Residence Office who can assist you with a work request. Work Order Request Forms are available on eRezlife, our online software, or you can make a work order request at the Ancillary Services Office. Repairs are completed by Maintenance Staff, Building Service Workers, or third party contractors. Access to your room may be needed in order to complete the repair. These repairs will be completed during the work day, 8:30am-4:00pm Monday-Friday whenever possible. Please do not make any repairs yourself.

Access to Rooms

In general, your room is considered personal, private space. This privacy will be respected provided that the rights of your fellow residents are not violated (and no illegal activity is committed or suspected); however, while there will be reasonable attempt to give at minimum 24 hours notice before entry of your room, this notice is not guaranteed.

Residence staff reserves the right to enter a student’s room at any time. Some examples of when an RA may enter a student’s room: a radio/television has been left on and can be heard from the hallway or adjacent rooms, a concern for a student’s safety/wellbeing, etc. This right will be exercised with discretion and with all due regard to student’s privacy. Whenever possible, a resident’s room will not be entered without the student being present. Facilities staff may access the room to complete repairs and cleaning staff may access the room to complete scheduled cleaning.