Whitelisting E-Mail Guide

Definition – A whitelist is a list of e-mail addresses or domain names from which an e-mail blocking program will allow messages to be received.

Note: This is the opposite of a blacklist – which is a list of addresses that a network can use to filter out undesireable traffic such as spam.

To begin, open Outlook and follow the steps below.

    1. While in your mail Click the Home tab. (or Actions menu in older versions).
    2. Choose ‘Junk’ E-mail.
    3. Click on Junk E-mail Options
    4. Choose the Safe Senders tab in the Junk E-mail window that appeared.
    5. Click Add
    6. Type in @brandonu.ca
    7. Click OK
    8. Click Apply
    9. Click OK


You have now set Outlook to prevent any email from an address which ends in @brandonu.ca being filtered as junk-mail.

You should now repeat these steps using the phrase @listserve.brandonu.ca in step 6 to prevent any of the campus messages sent to bu_admin@listserve.brandonu.ca from getting filtered as junk-mail.

This same process can be used to prevent their email addresses from getting filtered by outlook. For example, if you notice some email from friends/colleagues going into the junk-mail folder which shouldn’t be there you can simply put in the entire email address of the person in step 6.